Terms & Conditions
Our Conditions of Carriage — Effective for Every Booking and Consignment
Last Updated: 22/08/2026
Important Agreement
FourSix46® Global Ltd, trading as Route46 Couriers, provides all carriage and related transport services under these Conditions of Carriage, which set out the rights, responsibilities and liability limits that apply to every consignment we carry.
1. Introduction
These Terms and Conditions govern the provision of courier, transport, and related logistics services offered by FourSix46® Global Ltd, trading as Route46 Couriers, within the United Kingdom.
All carriage and delivery services arranged by Route46 Couriers are undertaken in accordance with these Terms, which set out the standard terms, responsibilities, and liability limits applicable to our road transport operations in the UK.
By requesting a delivery quotation, booking a shipment, opening an account, or consigning goods for transport, the customer confirms their acceptance of these Terms and Conditions.
No additional or alternative terms shall apply unless expressly agreed in writing and signed by an authorised director of FourSix46 Global Ltd.
A full copy of these Terms is available on request.
Company Information:
FourSix46® Global Ltd Trading as Route46 Couriers
66 Paul Street
London EC2A 4NA
United Kingdom
2. Definitions
The following terms carry the meanings set out below wherever they appear in these Terms:
- “Carrier” – Route46 Couriers (FourSix46 Global Ltd)
- “Customer” – Any person or business using the Carrier’s services
- “Consignment” – Goods carried at one time under one contract
- “Goods” – Items accepted for carriage
- “Subcontractor” – Any third party engaged to perform carriage
3. Governing Conditions
- 3.1 All services are supplied under these Terms, which take precedence over any other terms, including the Customer’s own, unless we agree otherwise in writing.
- 3.2 No employee, contractor, or agent has authority to vary these Conditions unless authorised in writing by a director of FourSix46 Global Ltd.
4. Carrier’s Status
- 4.1 The Carrier is not a common carrier and may refuse goods at its discretion.
- 4.2 The Carrier may subcontract the whole or any part of the carriage to another carrier, courier or driver.
5. Customer Obligations
The Customer must ensure:
- Accurate description of Goods
- Appropriate packaging
- Correct addresses and documentation
- Compliance with UK laws and transport regulations
- Proper declaration of Hazardous or Dangerous Goods
- Arranging full-value insurance for the Goods
The Customer is responsible for any consequences arising from incorrect information or insufficient packaging.
6. Dangerous or Prohibited Goods
Unless agreed in writing, the Carrier does not accept:
- Dangerous goods
- Hazardous, explosive, toxic, or flammable items
- Cash
- High-value jewellery
- Animals or livestock
- Controlled or illegal substances
- Items prohibited by law
Notice:
The Carrier may refuse, remove, make safe, render harmless, or destroy any undeclared dangerous goods, with all costs payable by the Customer.
7. Packaging
- The Customer must ensure Goods are securely and adequately packaged.
- The Carrier is not liable for loss or damage caused by insufficient packaging.
8. Collection, Carriage & Delivery
- 8.1 Times for collection or delivery are not guaranteed unless expressly agreed in writing as a special contractual service.
- 8.2 Delivery may be made to any person appearing authorised at the delivery address.
- 8.3 Undelivered goods will be handled in accordance with these Terms (including storage, return, or disposal).
9. Undelivered, Unclaimed, or Rejected Goods
If the Carrier cannot deliver Goods:
- The Carrier will attempt to contact the Customer;
- Goods may be held, returned, stored, or sold after a reasonable notice period;
- All costs associated with storage, return, or disposal are payable by the Customer.
10. Charges & Payment Terms
- 10.1 Charges are based on distance, size, weight, service type, or contractual agreements.
- 10.2 Business account customers must pay within 30 days of invoice unless agreed otherwise.
- 10.3 Interest may be charged under the Late Payment of Commercial Debts (Interest) Act 1998.
- 10.4 The Carrier exercises a general lien over Goods until all charges are paid in full (see Condition 13 below).
11. Liability
Liability for loss, damage, or delay is governed by these Terms, as follows:
- Liability limited to £1,300 per tonne of gross weight (≈ £1.30/kg)
- No liability for consequential or indirect loss
- No liability for loss of profits, business, opportunity, or special damages
- No liability for customer-packaged fragile or poorly packaged items
- No liability for undeclared dangerous goods
The Customer must arrange full-value insurance if required.
12. Claims
Claims must be made within the following deadlines:
- Damage / Shortage: Notify within 7 days of delivery
- Loss / Non-Delivery: Notify within 28 days of the date the Goods should have been delivered
- Claims made outside these windows will not be accepted, unless it was genuinely not possible to notify us in time
- All claims must be supported by reasonable evidence of the loss or damage claimed
13. Lien
The Carrier may retain Goods until all charges due are paid in full. If charges remain unpaid, Goods may be sold to recover costs.
14. Subcontracted Drivers
All subcontracted drivers must operate in accordance with these Terms, including:
- Compliance with safety standards
- Proper handling of Goods
- Reporting incidents immediately
- Prohibition from subcontracting further without written permission
15. Force Majeure
Events outside the Carrier’s reasonable control relieve the Carrier of liability and may include:
- Weather disruptions
- Traffic or road closures
- Strikes or industrial action
- Government restrictions
- Accidents
- Natural disasters
16. Governing Law
These Terms and all carriage contracts are governed by the laws of England & Wales, with disputes subject to the exclusive jurisdiction of the English courts.
17. Updates to These Terms
FourSix46® Global Ltd — Trading as Route46 Couriers
FourSix46® Global Ltd Trading as Route46 Couriers, 66 Paul Street, London EC2A 4NA, United Kingdom
Questions about our terms? Contact Legal Support