Legal Information

    Terms & Conditions

    Our Conditions of Carriage — Effective for Every Booking and Consignment

    Last Updated: 22/08/2026

    Important Agreement

    FourSix46® Global Ltd, trading as Route46 Couriers, provides all carriage and related transport services under these Conditions of Carriage, which set out the rights, responsibilities and liability limits that apply to every consignment we carry.

    1. Introduction

    These Terms and Conditions govern the provision of courier, transport, and related logistics services offered by FourSix46® Global Ltd, trading as Route46 Couriers, within the United Kingdom.

    All carriage and delivery services arranged by Route46 Couriers are undertaken in accordance with these Terms, which set out the standard terms, responsibilities, and liability limits applicable to our road transport operations in the UK.

    By requesting a delivery quotation, booking a shipment, opening an account, or consigning goods for transport, the customer confirms their acceptance of these Terms and Conditions.

    No additional or alternative terms shall apply unless expressly agreed in writing and signed by an authorised director of FourSix46 Global Ltd.

    A full copy of these Terms is available on request.

    Company Information:
    FourSix46® Global Ltd Trading as Route46 Couriers
    66 Paul Street
    London EC2A 4NA
    United Kingdom

    2. Definitions

    The following terms carry the meanings set out below wherever they appear in these Terms:

    • “Carrier” – Route46 Couriers (FourSix46 Global Ltd)
    • “Customer” – Any person or business using the Carrier’s services
    • “Consignment” – Goods carried at one time under one contract
    • “Goods” – Items accepted for carriage
    • “Subcontractor” – Any third party engaged to perform carriage

    3. Governing Conditions

    • 3.1 All services are supplied under these Terms, which take precedence over any other terms, including the Customer’s own, unless we agree otherwise in writing.
    • 3.2 No employee, contractor, or agent has authority to vary these Conditions unless authorised in writing by a director of FourSix46 Global Ltd.

    4. Carrier’s Status

    • 4.1 The Carrier is not a common carrier and may refuse goods at its discretion.
    • 4.2 The Carrier may subcontract the whole or any part of the carriage to another carrier, courier or driver.

    5. Customer Obligations

    The Customer must ensure:

    • Accurate description of Goods
    • Appropriate packaging
    • Correct addresses and documentation
    • Compliance with UK laws and transport regulations
    • Proper declaration of Hazardous or Dangerous Goods
    • Arranging full-value insurance for the Goods

    The Customer is responsible for any consequences arising from incorrect information or insufficient packaging.

    6. Dangerous or Prohibited Goods

    Unless agreed in writing, the Carrier does not accept:

    • Dangerous goods
    • Hazardous, explosive, toxic, or flammable items
    • Cash
    • High-value jewellery
    • Animals or livestock
    • Controlled or illegal substances
    • Items prohibited by law

    Notice:

    The Carrier may refuse, remove, make safe, render harmless, or destroy any undeclared dangerous goods, with all costs payable by the Customer.

    7. Packaging

    • The Customer must ensure Goods are securely and adequately packaged.
    • The Carrier is not liable for loss or damage caused by insufficient packaging.

    8. Collection, Carriage & Delivery

    • 8.1 Times for collection or delivery are not guaranteed unless expressly agreed in writing as a special contractual service.
    • 8.2 Delivery may be made to any person appearing authorised at the delivery address.
    • 8.3 Undelivered goods will be handled in accordance with these Terms (including storage, return, or disposal).

    9. Undelivered, Unclaimed, or Rejected Goods

    If the Carrier cannot deliver Goods:

    • The Carrier will attempt to contact the Customer;
    • Goods may be held, returned, stored, or sold after a reasonable notice period;
    • All costs associated with storage, return, or disposal are payable by the Customer.

    10. Charges & Payment Terms

    • 10.1 Charges are based on distance, size, weight, service type, or contractual agreements.
    • 10.2 Business account customers must pay within 30 days of invoice unless agreed otherwise.
    • 10.3 Interest may be charged under the Late Payment of Commercial Debts (Interest) Act 1998.
    • 10.4 The Carrier exercises a general lien over Goods until all charges are paid in full (see Condition 13 below).

    11. Liability

    Liability for loss, damage, or delay is governed by these Terms, as follows:

    • Liability limited to £1,300 per tonne of gross weight (≈ £1.30/kg)
    • No liability for consequential or indirect loss
    • No liability for loss of profits, business, opportunity, or special damages
    • No liability for customer-packaged fragile or poorly packaged items
    • No liability for undeclared dangerous goods

    The Customer must arrange full-value insurance if required.

    12. Claims

    Claims must be made within the following deadlines:

    • Damage / Shortage: Notify within 7 days of delivery
    • Loss / Non-Delivery: Notify within 28 days of the date the Goods should have been delivered
    • Claims made outside these windows will not be accepted, unless it was genuinely not possible to notify us in time
    • All claims must be supported by reasonable evidence of the loss or damage claimed

    13. Lien

    The Carrier may retain Goods until all charges due are paid in full. If charges remain unpaid, Goods may be sold to recover costs.

    14. Subcontracted Drivers

    All subcontracted drivers must operate in accordance with these Terms, including:

    • Compliance with safety standards
    • Proper handling of Goods
    • Reporting incidents immediately
    • Prohibition from subcontracting further without written permission

    15. Force Majeure

    Events outside the Carrier’s reasonable control relieve the Carrier of liability and may include:

    • Weather disruptions
    • Traffic or road closures
    • Strikes or industrial action
    • Government restrictions
    • Accidents
    • Natural disasters

    16. Governing Law

    These Terms and all carriage contracts are governed by the laws of England & Wales, with disputes subject to the exclusive jurisdiction of the English courts.

    17. Updates to These Terms

    We may update these Terms from time to time to reflect changes in our services or the law. The version in force is always the one published on this page, dated above. A full copy of these Terms is available on request.

    FourSix46® Global Ltd — Trading as Route46 Couriers

    FourSix46® Global Ltd Trading as Route46 Couriers, 66 Paul Street, London EC2A 4NA, United Kingdom

    Questions about our terms? Contact Legal Support

    Trusted Industry Accreditations

    Route46 Couriers operates in accordance with recognised UK industry standards. We are fully insured, registered, and committed to maintaining high standards in safety, logistics operations, and data protection.

    Cyber Essentials Certified

    Cyber Essentials Certified

    Secure and Protected Systems

    Fully Insured Courier Services

    Fully Insured Courier Services

    Public Liability and Goods in Transit Coverage

    ICO Registered

    ICO Registered

    Data Protection and Privacy Compliance

    Federation of Small Businesses Member

    Federation of Small Businesses Member

    Supporting UK Business Standards

    Trustd Verified Business

    Trustd Verified Business

    Fraud Prevention and Identity Verification

    Route46 Couriers provides same day courier services across the UK, including Cardiff, London, Birmingham, Manchester, and Bristol.

    Route46 Couriers is a trading name of FourSix46® Global Ltd. © 2026 FourSix46® Global Ltd. All rights reserved.

    Company No. 16712658 · Registered in England & Wales · © 2026

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